In case of cancellation before shipment, we process the refund within one week's time. Unfortunately, an order cannot be cancelled once the item has been delivered to you. However, you can initiate return and our Return Policies or guidelines will apply for such orders.
Depending on the product availability, it will usually take 5-7 business days.
Yes, you can return one or more items from your order. Refund, if any would be processed as per our cancellation and return policy.
Any order above Rs 800 is delivered free of cost at your doorstep. However, if your order amount is less than Rs 750, a minimum shipping charge of Rs 60 is applicable on the same.
Rs. 50 COD charges are applicable if your total purchase is less than Rs 800.
Note: Certain additional procedures like state-wise taxes may be applicable to your order depending upon you order type, the utility of your order, the order size and the state/region the order is being delivered to. Please be aware of the procedures and charges which may be applicable at the time of order. However, our displayed product price includes GST.
We aim to ship you products only from fresh stocks and typically ship your order in about 3 business days after the placement of your order.
Average Delivery Time
Metro & Major Cities - Delivery Time 1-3 Days
Non-Metro Cities - Delivery Time 4-5 Days
Remote Locations - Delivery Time 5-7 Days
1) Deliveries to few remote locations in North East/ J&K may take up to 7-8 business days or longer, depending on the location's geographical constraints.
2) In case of occurrence of any Natural calamity or Local Strikes/Bandh, the Delivery Time will be extended.
3) Business days exclude public holidays and Sundays.
We strive to dispatch your order as soon as possible and typically ship your order in about 1-3 business days after the placement of your order.
There is nothing to be worried about this. It is possible and is perfectly normal. We may store different items in your order at different location and may ship these through various shipments. You will be informed through email about various items shipped in your order. The same will also be reflected in your ‘My Orders’ tab.
Returns & Refunds
We follow a 7 Day Return Policy. We ask for your complete peace of mind while ordering at our website. If your order has some issue, you can return all items within 7 days of receipt of goods. However we request you to ensure that the product is completely unused and all the tags, original boxes and other packaging are intact. If you have paid by card then the payment will be reversed. In case of Cash on Delivery as mode of payment, we will issue a cheque in the registered name of the customer. The shipping charges will also be refunded to you in the store credits. No refund would be given if the customer has provided wrong or incomplete shipping address, there are 3- failed delivery attempts by our shipping agency or the package is refused by the recipient.
For any returns, you should notify us within 3 days from receipt of the order and courier these back to us within 10 days from receipt of the order.
An item if found defective, should be brought to our attention by getting in touch with us on firstname.lastname@example.org or by calling us on +91 9770900088 within 7 days of receipt of the product. We will arrange a reverse pickup for the product and ship you the replacement. Please note that replacements are subject to the availability of that particular product in our store or with the vendor. If replacement is not available, you are allowed to choose a different product from the same brand or we will issue full refund in terms of store credits.
You can Contact Us to initiate a return on which you will receive a call explaining the complete process of returning.
Wherever and whenever possible we will facilitate the pick-up of the item through designated courier partners. In case, the pick-up cannot be arranged by us, you can return the item through a third-party courier service and the courier costs will be returned to you.
It will be depending on the case of return. If product is damaged on receiving then after verification, we will issue full refund in terms of Store credits or provide full refund as the case may be. But if you choose to return the product for no fault of ours then we will refund partial amount after deducting our fees and processing charges. Please note that refund process may take 10-15 days and the refund amount will be issued via same mode as the payment was made. No refund would be given if the customer has provided wrong or incomplete shipping address, there are 3- failed delivery attempts by our shipping agency or the package is refused by the recipient.