In case of cancellation before shipment, we process the refund within one
week's time. Unfortunately, an order cannot be cancelled once the item has been
delivered to you. However, you can initiate return and our Return Policies or
guidelines will apply for such orders.

Depending on the product availability, it will usually take 5-7 business
days.

Any order above Rs 800 is delivered free of cost at your doorstep. However,
if your order amount is less than Rs 750, a minimum shipping charge of Rs 60 is
applicable on the same.

Rs. 50 COD charges are applicable if your total purchase is less than
Rs 800.

Note: Certain additional procedures like state-wise taxes may be applicable to
your order depending upon you order type, the utility of your order, the order
size and the state/region the order is being delivered to. Please be aware of
the procedures and charges which may be applicable at the time of order.
However, our displayed product price includes GST.

We aim to ship you products only from fresh stocks and typically ship your
order in about 3 business days after the placement of your order.

 

Average Delivery
Time

 

Metro & Major Cities   - Delivery Time 1-3 Days

Non-Metro Cities        - Delivery Time 4-5 Days

Remote Locations      - Delivery Time 5-7 Days



NOTE:

 

1) Deliveries to few remote locations in North East/ J&K may take up to 7-8
business days or longer, depending on the location's geographical constraints.

2) In case of occurrence of any Natural calamity or Local Strikes/Bandh, the
Delivery Time will be extended.

3) Business days exclude public holidays and Sundays.

We strive to dispatch your order as soon as possible and typically ship
your order in about 1-3 business days after the placement of your order.

We follow a 7 Day Return Policy. We ask for your complete peace of mind
while ordering at our website. If your order has some issue, you can return all
items within 7 days of receipt of goods. However we request you to ensure that
the product is completely unused and all the tags, original boxes and other
packaging are intact. If you have paid by card then the payment will be
reversed. In case of Cash on Delivery as mode of payment, we will issue a
cheque in the registered name of the customer. The shipping charges will also
be refunded to you in the store credits. No refund would be given if the
customer has provided wrong or incomplete shipping address, there are 3- failed
delivery attempts by our shipping agency or the package is refused by the
recipient.

For any returns, you should notify us within 3 days from receipt of the
order and courier these back to us within 10 days from receipt of the order.

An item if found defective, should be brought to our attention by getting
in touch with us on info@theholistichealings.com or by calling us on +91 9770900088
within 7 days of receipt of the product. We will arrange a reverse pickup for
the product and ship you the replacement. Please note that replacements are
subject to the availability of that particular product in our store or with the
vendor. If replacement is not available, you are allowed to choose a different
product from the same brand or we will issue full refund in terms of store
credits.

You can Contact Us to initiate a return on which you will receive a call
explaining the complete process of returning.

Wherever and whenever possible we will facilitate the pick-up of the item
through designated courier partners. In case, the pick-up cannot be arranged by
us, you can return the item through a third-party courier service and the
courier costs will be returned to you.